PRIVACY POLICY

Privacy Policy – LexoWear

LexoWear is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We collect information when you:

  • Place an order
  • Create an account
  • Contact customer support
  • Subscribe to newsletters
  • Use live chat
  • Browse our website

This may include:

  • Name
  • Email address
  • Shipping address
  • Payment details (processed securely by third-party gateways)
  • IP address & device information

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Send order updates and tracking
  • Improve website experience
  • Provide customer support
  • Prevent fraud
  • Offer promotions (only if subscribed)

3. Live Chat Data Collection

When you use our Live Chat, we may collect:

  • Your name
  • Email (if provided)
  • Chat messages
    This data is used solely to help you with customer support.

4. Cookies

We use cookies to improve website functionality, analyze traffic, and personalize your experience.

5. Payment Security

All payments are processed through trusted third-party providers (Shop Pay, Stripe, PayPal, etc.).
LexoWear NEVER stores full credit card details.

6. Sharing of Data

We only share necessary information with our fulfillment partners (Printful, Printify) for the purpose of producing and delivering your order.

We do NOT sell your data to third parties.

7. Data Retention

We retain your information as long as necessary for legal or business purposes.

8. Your Rights

You may request to:

  • Access your personal data
  • Update or correct data
  • Delete your data
  • Unsubscribe from marketing emails
  • Contact us: support@lexowear.com

9. Updates to This Policy

This policy may be updated periodically.